Privacy Policy
Last updated: 31 July 2026
Quiver is an iOS app that lets you catalog the bikes you own: the frame, every component and its specs, what you paid, and your own notes. This policy explains what information Quiver collects, how it is used, and the controls you have. We keep it short and plain on purpose.
Who we are
Quiver is the data controller for the information described here. You can reach us any time at [email protected].
What we collect
- Account. You sign in with Apple or Google. We receive a private identifier from the provider you choose and, if you choose to share it, your email address and name. You can set a display name and an optional location (e.g. a city) yourself.
- Your bikes. The content you add, meaning bikes, components, the specs you confirm or correct, what you paid, purchase sources, photos, and your tuning and fit notes.
- Forwarded receipts. If you forward a purchase receipt to your personal Quiver inbox address, we read it to pull out the item, brand, store, price, and date, and save those details plus the email's subject line to your garage. We do not store the body of the email itself.
- App Store purchases. If you buy or restore Quiver Pro, Apple and our purchase-management provider process the transaction. We receive the product and entitlement status, purchase dates, and a Quiver account identifier so we can unlock Pro. We do not receive your full payment-card details.
- App usage & diagnostics. Basic, privacy-respecting analytics about how the app is used (for example, which screens are opened) and technical logs that help us find and fix crashes. This helps us improve the app; it is not used to advertise to you.
- Website visits. Our website (ridequiver.com), including the public pages people use to share a bike build, uses Google Analytics to count visits. It sets cookies in your browser and records the pages you view, the site or search that sent you, your approximate location from your IP address, and your device and browser type. We use it only to understand how the site is found and used. It is not linked to your Quiver account, and it is not used to advertise to you. You can opt out with Google's browser add-on or by blocking cookies in your browser; the site works exactly the same either way.
How we use your information
- To provide the app: store your quiver, sign you in, and sync your data to your account.
- To operate and improve the app, fix problems, and prevent abuse.
- To communicate with you about your account or important changes to the service.
Describing a bike or part
When you describe a bike or a part in plain words (for example, “2023 Santa Cruz Hightower, size large”), the text you type is processed by a trusted AI provider for the sole purpose of matching it against our own bike and parts catalog. It is never used to invent specs, and it is not used to train AI models. You can use this feature before creating an account; the bike you build is saved to your garage only when you sign in.
Improving the catalog (optional)
Quiver maintains a shared catalog of bike and component specifications. If you turn on “Improve the catalog” in Settings, we may use the spec confirmations and corrections you make to improve that shared catalog. This shares anonymous spec data only, never your prices, photos, notes, or location. You can turn this off at any time.
Forwarding receipts (optional)
Quiver gives you a personal forwarding address so you can email a bike or part receipt and have it added to your garage automatically. When you use it, the email's text is processed by a trusted AI provider for the sole purpose of extracting the purchase details (item, brand, store, price, and date). We then store only those extracted details and the email's subject line, linked to your account. We do not keep the raw email. Mail you send to that address that is not a receipt is simply passed back to you and is not stored. This feature is entirely optional.
What we share
We do not sell your personal information, and we do not show third-party ads. We use a small number of trusted service providers to run Quiver: for app hosting and our database, for App Store purchase and entitlement management, for the app and website analytics and crash diagnostics described above, for routing the receipts you choose to forward, and for the AI processing that reads those receipts and matches the bike and part descriptions you type against our catalog. They process your data only to provide their service to us, under agreements that limit how they may use it. We may also disclose information if required by law.
Data retention & deletion
We keep your data for as long as you have an account. You can permanently delete your account and all of your data from inside the app: open the Account screen and tap Delete account. This is an immediate, irreversible hard delete of your account and every bike, part, cost, note, and forwarded receipt you have saved. You can also email us to request deletion. Apple and our purchase provider may retain transaction records where required for refunds, fraud prevention, tax, accounting, or other legal obligations.
Security
Your data is transmitted over encrypted connections and stored with reputable cloud providers. No system is perfectly secure, but we work to protect your information and limit who can access it.
Children
Quiver is not directed to children and is not intended for use by anyone under 13. We do not knowingly collect personal information from children.
International users
Your information may be processed in countries other than where you live. Where required, we rely on appropriate safeguards for any such transfers.
Your rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information. You can exercise most of these directly in the app, or contact us at [email protected] and we will help.
Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you in the app.
Contact
Questions about privacy? Email [email protected].